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Returns Policy

Here at Coilovers Direct we believe that you will be 100% satisfied with your product, but occasionally you may need to return an item. You can cancel your order and return it to us within 14 days of the purchase date if it is in its original condition, completely unused, and suitable for resale. You will be responsible for the item or items until they reach  our premises.

Refunds are made within a week of an order being cancelled and the goods having been returned to us along with the original receipt. The customer is responsible for covering the delivery fees on returned items.
 
Faulty goods
 
Coilovers Direct guarantee all items for a period of 5 years from the purchase date. Our warranty covers all manufacturing defects and does not cover faults arising from poor/improper use. Goods found to be faulty can only be exchanged for the same product and cannot be refunded.
 
As for normal returns, you must contact us by email or phone before returning any goods.
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