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About Us

Welcome to Coilovers Direct

Your satisfaction is our goal with every item and every purchase. If for any reason you aren't satisfied with an item you purchased from us, you can return the item within 30 days of the order date for a refund of the purchase price, not including the outbound shipping charge.
 
Before you return an item, you should know that we provide technical support for all of our products. If you bought it from us, we'll help you understand how it works and how to use it. With other sites, you have to get in line with the original manufacturer's support centre ... and wait!
 
We keep our stock!
 
If a product is listed on our site, it's in stock and ready to ship. If for some reason your suspension is not in stock when you order it, we will notify you immediately. Our stock is dependent on manufacturer lead times. If you want a product quicker than our normal procedure shipped, please contact us for up-to-date lead times and to ensure that it's in stock before ordering.
 
Passion for customer service!
 
At Coilovers Direct, all of our team and customers have a passion for cars.  We understand that everyone has different budgets and requirements and we strive to have the widest price range of products in the UK.
 
We are here to help!
 
We're available Monday-Friday, 9am-5pm. Email us if you have any questions. We do not publish our phone number as we are online only - this is to keep operating costs down, meaning we can usually beat any like for like price on any coilovers.